Rainbow Dog

Alan Underwood

I'm a product designer specializing in complex systems and enterprise tools. I've saved millions of dollars and improved experiences for millions of users.

Alan Signature

More About Me

Featured Case Studies

OM Dashboard thumbnail

Mapping the Customer Journey in Real time with the IBM API Connect Offering Management Dashboard


Tekton Dashboard

Rapid Iteration by Connecting Directly with Users using GitHub and Open Source, Participatory Design

Progress Pacific thumbnail

Shaping the Future with Functional Prototyping



iContact

From 5,000 to 50,000: How we 10xed our customer base and 27xed annual revenue with User Experience by focusing on unit economics at iContact

More Case Studies

Even More Examples

Primary Skills

  • User Centered Design
  • Product Design
  • User Research
  • Design Thinking
  • Visual Design
  • 3D Design
  • AI/ML
  • Rapid Prototyping
  • Automation

Design Tools

  • Adobe Creative Cloud
  • Figma
  • Sketch
  • Tableau
  • Fusion 360
  • Affinity
  • Miro, Mural, Lucid
  • Visio, Omnigraffle
  • 3M Post-It® Notes

User Experience

  • Wireframes
  • Mockups
  • User Flows
  • Data Visualization
  • Information Architecture
  • Interaction Design
  • Design Systems
  • Accessibility
  • Inclusive Design

User Research

  • Listening Strategy
  • Storyboards
  • Personas
  • Quant/Qual Research
  • Heuristic Evaluation
  • A/B Split Testing
  • Usability Testing
  • Statistical Analysis
  • In-Product Analytics

Prototyping

  • HTML, CSS
  • Javascript, Node
  • React, Vue
  • Python
  • SQL, MongoDB
  • CI/CD
  • AI/ML
  • 3D Printing
  • Raspberry Pi

Primary Skills

  • User Centered Design
  • Product Design
  • User Research
  • Design Thinking
  • Visual Design
  • Artifical Intelligence
  • Machine Learning
  • Rapid Prototyping
  • Automation
  • 3D Design

Design Tools

  • Adobe Creative Cloud
  • Figma
  • Sketch
  • Tableau
  • Fusion 360
  • Miro, Mural
  • Lucid Spark
  • Affinity Designer
  • Visio, Omnigraffle
  • 3M Post-It® Notes

User Experience

  • Wireframes
  • Mockups
  • User Flows
  • Accessibility
  • Inclusive Design
  • Design Systems
  • Data Visualization
  • Info. Architecture
  • Interaction Design
  • Prioritization

User Research

  • Listening Strategy
  • Storyboards
  • Personas
  • Quant/Qual Research
  • Heuristic Evaluation
  • Usability Testing
  • A/B Split Testing
  • Multivariate Testing
  • Statistical Analysis
  • In-Product Analytics

Prototyping

  • HTML, CSS
  • Javascript, NodeJS
  • React, Vue
  • Python
  • SQL, MongoDB
  • AI/ML
  • CI/CD
  • Kubernetes
  • 3D Printing
  • Raspberry Pi


Additional Skills

 

Personal Projects

Window to the World ThumbnailArtificial Intelligence: Ice 9

$O$ Non-Profit ServiceSocial Entrepreneurship: $O$
More Personal Projects

Awards


Webby award
ADDY award
Society for New Communication Award
STC Award
Moz Award